Ai Ren

SUNY New Paltz

Papers

5

Total Citations

154

H-Index

5

About

No biography available yet.

Research Focus

Business5 · 154 citations
Computer science4 · 146 citations
Marketing4 · 146 citations
Service (business)4 · 146 citations
Service quality3 · 103 citations
Context (archaeology)3 · 103 citations
Quality (philosophy)2 · 85 citations
Geography2 · 85 citations
Service delivery framework2 · 85 citations
Service design2 · 85 citations
Psychology1 · 76 citations
Knowledge management1 · 76 citations

Key Achievements

5
H-Index
5
Papers
154
Total Citations
31
Avg Citations/Paper
🏆 Most Cited Paper
The impact of service principal (service robot vs. human staff) on service quality: The mediating role of service principal attribute
76 citations · 2022
📈 Most Prolific Year: 2022 (5 Papers)
🤝 Key Collaborators: 9
🏛 Institutions: SUNY New Paltz

Top Papers

  1. 1
    The impact of service principal (service robot vs. human staff) on service quality: The mediating role of service principal attribute
    76 citations · 2022
  2. 2
    Service robots’ anthropomorphism: dimensions, factors and internal relationships
    43 citations · 2022
  3. 3
    The effects of appearance personification of service robots on customer decision-making in the product recommendation context
    18 citations · 2022
  4. 4
    Understanding Impacts of Service Robots with the Revised Gap Model
    9 citations · 2022
  5. 5
    The Effect of Production Structure Roundaboutness on the Innovation Capability of High-Tech Enterprises—The Mediating Role of Technology Absorption Path
    8 citations · 2022

Key Collaborators

XLXiaodong Li5 shared papersSZShengliang Zhang4 shared papersXLXinfeng Lin1 shared papersGTGuanyu Tang1 shared papersZHZhenran Hu1 shared papersXZXuejin Zeng1 shared papersCHChaoying Huang1 shared papersQLQi Li1 shared papersLHLi Huang1 shared papers
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