Rapid Prototyping of Library Service Desk Support Robot using Cloud Speech APIs

Abstract

This paper describes a rapid development of a support robot system for a librarian service desk using a tabletop communication robot. It is important issues that the remote operation of the librarian service desk for the convenience of the visitors and the efficiency of the librarians. We developed a robot system that interacts with high accuracy and low latency in a short period of time using a cloud service for speech recognition and synthesis functions. We conducted participant experiments for tasks for the librarian service desk to evaluate the developed robot system. Experimental results showed the feasibility of the developed systems.