My Telepresence, My Culture?

Abstract

Interpersonal distance behaviors can vary significantly across countries and impact human social interaction. Do these cross-cultural differences play out when one of the interaction partners participates through a teleoperated robot? Emerging research shows that when being approached by a robot, people tend to hold similar cultural preferences as they would for an approaching human. However, no work yet has investigated this question from a robot teleoperator's perspective. Toward answering this, we conducted an online study (N = 774) using a novel simulation paradigm across two countries (U.S. and India). Results show that in the role of a telepresence robot operator, participants exhibited cross-cultural differences in interpersonal distance behavior in line with human-human proxemic research, indicating that culture-specific distance behavior can manifest in the way a robot operator controls a robot. We discuss implications for designers who seek to automate path planning and navigation for teleoperated robots.