Impact of disruptive technology on human resource management practices

Abstract

Technology is everywhere and it is changing the way things work, hence it is disruptive. Human resource management (HRM) practices have also been affected by disruptive technology, and it is in the form of artificial intelligence, networks and robotics. Artificial intelligence is used in HRM in the areas of recruitment, legal work, monitoring employees, coaching and performance management. Robots are used for interview and selection process, learning, communication, and also in controlling harassment. They are also used as cobots (collaborative robots) alongside humans in workplace. Networks are used in the processes of recruitment, learning and development, career path and collaboration. This paper summarises the impact and after effects of disruptive technology on HRM practices.