HRI
Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots
Ronan de Kervenoael, Rajibul Hasan, Alexandre Schwob, Edwin Goh
- Year
- 2019
- Citations
- 577
- Access
- Open access
Keywords
HospitalityTourismEmpathyMarketingService qualityHospitality management studiesBusinessHospitality industryService (business)Knowledge management
Related papers
LEARNING
📊 8,465 cites
The Organization of Behavior
D. O. Hebb
2005
OTHER
Open access📊 3,408 cites
Artificial Intelligence in Education: A Review
Lijia Chen, Pingping Chen, Zhijian Lin
2020
OTHER
📊 3,377 cites
SOMETHING OLD, SOMETHING NEW: A LONGITUDINAL STUDY OF SEARCH BEHAVIOR AND NEW PRODUCT INTRODUCTION.
Riitta Katila, Gautam Ahuja
2002
HRI
📊 3,196 cites
The Uncanny Valley [From the Field]
Masahiro Mori, Karl F. MacDorman, Norri Kageki
2012