Customer care

相关论文数: 1

顶级研究者

Huai-Tzu Cheng

研究机构: —

Yang Pan

研究机构: —

最高引用论文

I’m Not a Chatbot: An Empirical Investigation of Humanized Profiles of Social Media Customer Service Representatives

Huai-Tzu Cheng, Yang Pan

引用数: 3 • 2021

相关技术

Computer scienceBusinessSocial mediaInternet privacyMarketingWorld Wide WebService (business)ChatbotService qualityPace