Management Development Institute

关于

暂无简介。

研究焦点

主要成就

代表论文

1. 1
   The adoption of social robots in service operations: A comprehensive review

   43 次引用 · 2023
2. 2
   Robotic process automation adoption: contextual factors from service sectors in an emerging economy

   38 次引用 · 2022
3. 3
   Does having a market orientation lead to higher levels of relationship commitment and business performance? Evidence from the Korean robotics industry

   31 次引用 · 2008
4. 4
   A contingency-based approach to service robot design: Role of robot capabilities and personalities

   18 次引用 · 2024
5. 5
   Guest editorial overview: ‘Mapping the future of consumer behaviour using disruptive technologies’

   14 次引用 · 2024
6. 6
   Gen Zs and service robots: examination of contingency effects

   9 次引用 · 2025
7. 7
   Adoption of personal service robots in India

   8 次引用 · 2022
8. 8
   Strategic insights into last-mile delivery: modelling the industry 4.0 enabler for e-commerce industry

   6 次引用 · 2025
9. 9
   How satisfactory are empathetic care and robotic assistance in telemedicine services?

   5 次引用 · 2023
10. 10
    Application of Artificial Intelligence (AI) in Supply Chain: An Overview

    4 次引用 · 2022

教职员与研究人员

…