Revisiting Artificial Intelligence in HRM

摘要

The study aims to provide a descriptive understanding about the adoption of artificial intelligence in HRM by the business organizations in the contemporary business environment. Literature review has been adopted as a research tool in the study. All sources of literature were searched and reviewed. The literature review has revealed that the corporate sector is rarely utilizing AI in the overall management of human resources. Even many companies were found to be not showing readiness behavior towards robotic process animated techniques because of its complex nature. However, literature review based on systematic literature review/bibliometric literature review/meta-analysis is suggested to increase the thoroughness of the review process in future researches to facilitate the generalisation of the results. Another limitation of the study is that no empirical evidence has been collected. The study has Industry Implications as through AI, businesses can enable computers/machines to act as robotic assistant tools to perform functions that are generally implemented by human cognition. In the age of technologies, artificial intelligence (AI) serves as a real breakthrough for human resource development as it assists the present stressful corporate world by replacing human intelligence into machine intelligence. The study highlighted the theoretical significance of Artificial Intelligence in the field of Human Resource Management. Along with that, the study concludes that businesses should try to adopt AI more in the management of its human resources in order to remain competitive in the present and future world of work. But, at the same time, it will not replace emotional intelligence significantly required for human resources management.