Operational excellence

Organizational Ambidexterity: Cost-Effective Service Excellence, Service Robots, and Artificial Intelligence

Jochen Wirtz

Citations: 86 • 2019

Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence

Jochen Wirtz, Johannes Hofmeister, Patricia Chew, Xin Ding

Citations: 80 • 2023

Selection of Industry 4.0 technologies for Lean Six Sigma integration using fuzzy DEMATEL approach

Arish Ibrahim, Gulshan Kumar

Citations: 41 • 2024

Development of a Structural Model for the Adoption of Industry 4.0 Enabled Sustainable Operations for Operational Excellence

Sumit Gupta, Basai Prathipati, G.S. Dangayach, Posinasetti Nageswara Rao, Sandeep Jagtap

Citations: 35 • 2022

Designing learning-skills towards industry 4.0

Giovana del Gaudio, Craig Refugio, Igor Jurčić, Valentina Della Corte, Debra Ferdinand, Mohamed Mohamed Tolba Said, Barbara Sawicka, T. Roosefert Mohan, Vasudeva Rao Aravind, Krishnan Umachandran, P. Amuthalakshmi

Citations: 34 • 2019

Reducing the quantity of reworked parts in a robotic arc welding process

Burcu Aksoy Canyolu, Âli Yurdun Orbak

Citations: 26 • 2008

The role of artificial intelligence on digital supply chain in industrial companies mediating effect of operational efficiency

Abdel‐Aziz Ahmad Sharabati, Heba Ziad Awawdeh, Samer Sabra, Hazem Khaled Shehadeh, Mahmoud Allahham, Ahmad Ali

Citations: 18 • 2024

Coordinating Knowledge Creation: A Systematic Literature Review on the Interplay Between Operational Excellence and Industry 4.0 Technologies

Toloue Miandar, Ambra Galeazzo, Andrea Furlan

Citations: 15 • 2020

LSS 4.0: A Conceptual Framework for Integrating Lean Six Sigma and Industry 4.0 for Smart Manufacturing Excellence

Attia Hussien Gomaa

Citations: 10 • 2025

Delivering on Industry 4.0 in a multinational petrochemical company: Design and execution

Eyad Buhulaiga, Arnesh Telukdarie, S.J. Ramsangar

Citations: 9 • 2019

Intelligent Manufacturing in Aerospace: Integrating Industry 4.0 Technologies for Operational Excellence and Digital Transformation

Vineet Bhatia, Sumati Sidharth, Sanjeev Kumar Khare, Surendra Chandrakant Ghorpade, Parveen Kumar, Ajay Kumar, Abhishek Agarwal

Citations: 8 • 2024

Lean 4.0: A Strategic Roadmap for Operational Excellence and Innovation in Smart Manufacturing

Attia Hussien Gomaa

Citations: 8 • 2025

Modeling Soft Dimensions of FMS and Their Interrelationship Using ISM and MICMAC Analysis

Surajit Bag, Neeraj Anand

Citations: 7 • 2014

Optimizing warehouse logistics flows by integrating new technologies: Case study of an agri-food industry

S. Hmidach, Yousra El Kihel, Driss Amegouz, Bachir Elkihel, Youssef Regad

Citations: 5 • 2020

Leading with Lean Six Sigma and RPA in High-Volume Distribution: A Comprehensive Framework for Operational Excellence

Oluwafunmilayo Janet Esan, Ogechi Thelma Uzozie, Osazee Onaghinor, Grace Omotunde Osho, Julius Olatunde Omisola

Citations: 4 • 2023

Intelligent Automation in Pension Service Purchases with AI and Cloud Integration for Operational Excellence

Satish Kabade, Akshay Sharma

Citations: 4 • 2024

From digital oilfeld to operational excellence

M. Zia Hassan, David Rossi, Galina Ivanova

Citations: 4 • 2019

LSS 4.0: A Conceptual Framework for Integrating Lean Six Sigma and Industry 4.0 for Smart Manufacturing Excellence

Attia Hussien Gomaa

Citations: 4 • 2025

Applications of Artificial Intelligence in Morocco’s Healthcare Sector: A Springboard to Medical Excellence

Chaimaa Idaomar, Dahbia Idaomar, Mouna Hannaoui, Khalid Chafik

Citations: 3 • 2024

DEVELOPMENT TENDENCIES AND FEATURES OF OPERATIONAL RISK MANAGEMENT OF COMMERCIAL BANKS

Алла Абрамова

Citations: 3 • 2021