Papers
1
Total Citations
80
H-Index
1
About
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Research Focus
Business1 · 80 citations
Computer science1 · 80 citations
Engineering1 · 80 citations
Engineering management1 · 80 citations
Marketing1 · 80 citations
Operational excellence1 · 80 citations
Process management1 · 80 citations
Service (business)1 · 80 citations
Service delivery framework1 · 80 citations
Service design1 · 80 citations
Service product management1 · 80 citations
Key Achievements
1
H-Index
1
Papers
80
Total Citations
80
Avg Citations/Paper
🏆 Most Cited Paper
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
80 citations · 2023
📈 Most Prolific Year: 2023 (1 Papers)
🤝 Key Collaborators: 3
🏛 Institutions: Rutgers, The State University of New Jersey
Top Papers
- 1
Key Collaborators
Not generated yet