Yakup Durmaz
Papers
1
Total Citations
17
H-Index
1
About
Dr. Yakup Durmaz is a leading scholar at the intersection of artificial intelligence, service robotics, and consumer privacy, with a particular focus on tourism and hospitality contexts. His research critically examines how technological advancements in AI and robotic systems create tensions between functionality and vulnerability, specifically investigating the privacy calculus that shapes user adoption of service robots. Through his highly cited 2023 work, "Yes, It’s Cute, But How Can I Be Sure It’s Safe or Not?"—which has garnered 17 citations—Durmaz provides groundbreaking insights into the psychological and ethical dimensions of human-robot interaction. His major contribution lies in developing frameworks that help researchers and practitioners understand how consumers weigh the benefits of robotic services against privacy risks, offering crucial guidance for the responsible deployment of AI in sensitive service environments. By bridging theoretical privacy models with practical applications in hospitality, Durmaz’s work has become essential reading for scholars studying technology acceptance, privacy ethics, and the future of automated service delivery. His research continues to shape conversations about trust, safety, and user intention in an increasingly robotic world.
Research Focus
Key Achievements
Top Papers
- 1