Roland T. Rust
Papers
2
Total Citations
1,127
H-Index
2
About
No biography available yet.
Research Focus
Service (business)2 · 1,127 citations
Marketing2 · 1,127 citations
Business2 · 1,127 citations
Artificial intelligence1 · 1,014 citations
Computer science1 · 1,014 citations
Feeling1 · 1,014 citations
Psychology1 · 1,014 citations
Service delivery framework1 · 1,014 citations
Service design1 · 1,014 citations
Service product management1 · 1,014 citations
Service provider1 · 1,014 citations
Social psychology1 · 1,014 citations
Key Achievements
2
H-Index
2
Papers
1,127
Total Citations
564
Avg Citations/Paper
🏆 Most Cited Paper
Engaged to a Robot? The Role of AI in Service
1,014 citations · 2020
📈 Most Prolific Year: 2020 (1 Papers)
🤝 Key Collaborators: 2
🏛 Institutions: University of Maryland, College Park
Top Papers
- 1Engaged to a Robot? The Role of AI in Service1,014 citations · 2020
- 2E-Service: New Directions in Theory and Practice113 citations · 2016
Key Collaborators
Not generated yet