Rachele Bianchi Sganderla
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1
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About
Rachele Bianchi Sganderla is a leading researcher in the intersection of business process management and emerging technologies, with a primary focus on Robotic Process Automation (RPA) in Latin American contexts. Her seminal work, "Robotic Process Automation in Latin American Organizations: Survey and Evaluation of the Current State of Technology Adoption" (2023), provides the first comprehensive empirical assessment of RPA implementation across the region. This study critically examines how organizations transition from human-dependent repetitive work to automated solutions, addressing key barriers such as implementation costs and technical debt. By surveying real-world adoption patterns, Sganderla identifies the unique challenges and opportunities facing Latin American firms in their digital transformation journeys. Her research offers actionable insights for practitioners and policymakers, bridging the gap between global RPA trends and regional realities. With her work gaining traction among scholars and industry professionals, Sganderla is establishing herself as a vital voice in understanding how automation technologies can reshape business processes in emerging economies. Her contributions are particularly valuable for students and researchers interested in the practical, context-specific deployment of RPA in diverse organizational settings.
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