Nika Mozafari

University of Göttingen

Papers

3

Total Citations

58

H-Index

3

About

No biography available yet.

Research Focus

Service (business)3 · 58 citations
Robot3 · 58 citations
Marketing3 · 58 citations
Business3 · 58 citations
Psychology3 · 58 citations
Artificial intelligence3 · 58 citations
Computer science3 · 58 citations
Human–computer interaction3 · 58 citations
Blame3 · 58 citations
Social psychology2 · 45 citations
Affect (linguistics)1 · 38 citations
Attribution1 · 38 citations

Key Achievements

3
H-Index
3
Papers
58
Total Citations
19
Avg Citations/Paper
🏆 Most Cited Paper
Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention
38 citations · 2022
📈 Most Prolific Year: 2022 (2 Papers)
🤝 Key Collaborators: 3
🏛 Institutions: University of Göttingen

Top Papers

  1. 1
    Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention
    38 citations · 2022
  2. 2
    Claim success, but blame the bot? User reactions to service failure and recovery in interactions with humanoid service robots
    13 citations · 2022
  3. 3
    Claim Success, but Blame the Bot? User Reactions to Service Failure and Recovery in Interactions with Humanoid Service Robots
    7 citations · 2023

Key Collaborators

MHMaik Hammerschmidt3 shared papersMSMelanie Schwede3 shared papersWHWelf H. Weiger3 shared papers
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