Lina Zhong

Beijing International Studies University

Papers

5

Total Citations

365

H-Index

4

About

No biography available yet.

Research Focus

Marketing5 · 365 citations
Business5 · 365 citations
Computer science5 · 365 citations
Service (business)5 · 365 citations
Robot5 · 365 citations
Tourism3 · 211 citations
Hospitality industry2 · 207 citations
Artificial intelligence3 · 198 citations
Service robot2 · 125 citations
Hotel industry1 · 121 citations
Control (management)1 · 121 citations
Advertising1 · 121 citations

Key Achievements

4
H-Index
5
Papers
365
Total Citations
73
Avg Citations/Paper
🏆 Most Cited Paper
Impact of robot hotel service on consumers’ purchase intention: a control experiment
121 citations · 2020
📈 Most Prolific Year: 2020 (3 Papers)
🤝 Key Collaborators: 16
🏛 Institutions: Beijing International Studies University

Top Papers

  1. 1
    Impact of robot hotel service on consumers’ purchase intention: a control experiment
    121 citations · 2020
  2. 2
    Construction and empirical research on acceptance model of service robots applied in hotel industry
    108 citations · 2020
  3. 3
    Technology acceptance before and after COVID-19: no-touch service from hotel robots
    86 citations · 2022
  4. 4
    Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms
    46 citations · 2022
  5. 5
    A Complexity Analysis of User Interaction with Hotel Robots
    4 citations · 2020

Key Collaborators

LYLiyu Yang3 shared papersXZXiaoya Zhang2 shared papersSSSunny Sun1 shared papersJAJ. Andrés Coca‐Stefaniak1 shared papersRJRong Jia1 shared papersHKHaoyu Kong1 shared papersRVRohit Verma1 shared papersHKHing Kai Chan1 shared papersBDBaolin Deng1 shared papersAMAlastair M. Morrsion1 shared papersWWWenqi Wei1 shared papersRLRob Law1 shared papersXLXiaonan Li1 shared papersJRJia Rong1 shared papersAMAlastair M. Morrison1 shared papersJXJinyu Xiao1 shared papers
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