Papers
26
Total Citations
836
H-Index
13
About
Lillian Hung is a leading researcher in the field of gerontechnology, with a particular focus on the integration of social robots and artificial intelligence into dementia care and long-term care settings. Her work sits at the intersection of aging, technology, and person-centered care, examining how innovations can improve quality of life for older adults while addressing workforce challenges in care homes. Hung's most influential contribution is her highly cited 2019 scoping review on the social robot PARO, which has accumulated over 350 citations and remains a landmark reference for researchers and practitioners exploring robotic interventions in dementia care. Alongside this, her qualitative and video-ethnographic studies offer rare insight into how people living with dementia actually perceive and experience robotic companions — a perspective often missing from the literature. Her research expanded significantly during the COVID-19 pandemic, when she investigated telepresence robots as tools to combat social isolation and loneliness among long-term care residents, producing widely read work on both their practical benefits and the ethical risks they introduce. With over 700 cumulative citations across her body of work, Hung has established herself as a critical voice shaping how healthcare systems thoughtfully adopt emerging technologies to support vulnerable older populations.
Research Focus
Key Achievements
Top Papers
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- 8PARO as a Biofeedback Medical Device for Mental Health in the COVID-19 Era28 citations · 2021
- 9Working with a robot in hospital and long-term care homes: staff experience22 citations · 2024
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