Jiliane Hens
Papers
1
Total Citations
2
H-Index
1
About
Jiliane Hens is a researcher at the intersection of human-robot interaction and communication studies, with a primary focus on how people perceive and respond to anthropomorphic features in social robots. Her work explores the nuanced dynamics of trust, comfort, and voice quality during verbal interactions with embodied AI, particularly using the NAO robot platform. In her most-cited paper, "Trust, (Dis)Comfort, and Voice Quality: Anthropomorphism in Verbal Interactions with NAO" (2024), Hens investigates how the degree of human-likeness in a robot’s appearance and speech influences users’ emotional and vocal responses. This contribution sheds light on the subtle ways that anthropomorphism can both facilitate and hinder effective communication, offering critical insights for designing more natural and trustworthy robotic interfaces. Though early in her career, her work has already garnered attention for its interdisciplinary approach, bridging social psychology, linguistics, and robotics. Hens’ research is particularly valuable for students and engineers aiming to create socially adept robots that can navigate the delicate balance between familiarity and discomfort in human-machine dialogue.
Research Focus
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Top Papers
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