J. Y.C. Chen
Papers
2
Total Citations
144
H-Index
2
About
J. Y.C. Chen is a leading researcher in human factors engineering and cognitive ergonomics, with a focus on human-automation interaction in complex, high-stakes environments. Her work is particularly influential in military and robotics multitasking, where she investigates how operators manage concurrent tasks under imperfect automation. Chen’s major contributions include pioneering studies on the effects of imperfect automation reliability on operator performance and workload, revealing critical insights into how false alarms and misses degrade situational awareness and decision-making. Her 2009 paper on this topic, with 92 citations, is a foundational reference in the field. She also advanced the use of tactile cueing to support divided attention, demonstrating in her 2008 work (52 citations) that non-visual alerts can improve concurrent task performance in simulated military operations. Chen’s research has direct implications for the design of adaptive automation, operator training, and multimodal interfaces in defense and robotics. Her work is essential reading for students and researchers interested in human-robot teaming, cognitive load, and the challenges of real-world multitasking.
Research Focus
Key Achievements
Top Papers
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