Dietmar Eidens

Papers

Total Citations

H-Index

About

Dietmar Eidens is a pioneering researcher at the intersection of organizational behavior and human-robot interaction, with a particular focus on trust dynamics in workplace settings. His most cited work, "When Robots Enter Our Workplace: Understanding Employee Trust in Assistive Robots" (2019), investigates how the physical appearance of service representatives—comparing humanoid robots, android robots, and humans—influences employee trust within corporate environments. Drawing on the uncanny valley paradigm, Eidens demonstrates that trust is not merely a function of functionality but is deeply shaped by anthropomorphic design, offering critical insights for companies integrating robotic assistants into their workforce. Conducted at Merck KGaA, this study bridges theoretical frameworks with real-world application, earning 6 citations and establishing Eidens as a key voice in the emerging field of workplace robotics. His work has significant implications for organizational design, employee acceptance of automation, and the ethical deployment of AI. By highlighting the delicate balance between human likeness and trust, Eidens provides actionable guidance for managers and engineers alike, making his research essential reading for students and professionals navigating the future of collaborative work environments.