Public sector

Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector

Changlin Wang, Thompson S.H. Teo, Marijn Janssen

Citations: 146 • 2021

Digital Discretion: Unpacking Human and Technological Agency in Automated Decision Making in Sweden’s Social Services

Agneta Ranerup, Helle Zinner Henriksen

Citations: 125 • 2020

Artificial intelligence and public sector human resource management in South Africa: Opportunities, challenges and prospects

Alouis Chilunjika, Kudakwashe Intauno, Sharon R.T. Chilunjika

Citations: 67 • 2022

Detailed cost of robotic-assisted surgery in the Australian public health sector: from implementation to a multi-specialty caseload

Kate McBride, Daniel Steffens, Christina Stanislaus, Michael J. Solomon, Teresa Anderson, Ruban Thanigasalam, Scott Leslie, Paul G. Bannon

Citations: 57 • 2021

‘Lean’, new technologies and employment in public health services: employees' experiences in the National Health Service

Colin Lindsay, Johanna Commander, Patricia Findlay, Marion Bennie, Robert Van Der Meer

Citations: 53 • 2014

Digitalization of waste management: Insights from German private and public waste management firms

Citations: 52 • 2021

Public service systems and emerging systemic governance challenges

Petri Virtanen, Jari Kaivo‐oja

Citations: 35 • 2015

Robotic Process Automation and Consequences for Knowledge Workers; a Mixed-Method Study

Tom Roar Eikebrokk, Dag Håkon Olsen

Citations: 29 • 2020

Digital dilemmas: Values, ethics and information technology

Kenneth Kernaghan

Citations: 29 • 2014

Influence of artificial intelligence on public employment and its impact on politics: A systematic literature review

Jo�ão Reis, Paula Espírito Santo, Nuno Mel�ão

Citations: 25 • 2021

Introduction to the Issue on Artificial Intelligence in the Public Sector: Risks and Benefits of AI for Governments

Sehl Mellouli, Marijn Janssen, Adegboyega Ojo

Citations: 23 • 2024

An empirical investigation of users' switching intention to public service robots: From the perspective of PPM framework

Tao Chen, Siqi Li, Zhongping Zeng, Zhehao Liang, Yuxi Chen, Wenshan Guo

Citations: 23 • 2024

Fewer jobs, better jobs? An international comparative study of robots and ‘routine’ work in the public sector

Caroline Lloyd, Jonathan Payne

Citations: 21 • 2021

Robots conquering local government services: A case study of eldercare in Denmark

Jeppe Agger Nielsen, Kim Normann Andersen, Anne Sigh

Citations: 21 • 2016

Digital transformation in public sector services: Enhancing productivity and accountability through scalable software solutions

Ugochukwu Francis Ikwuanusi, Okeoma Onunka, Samuel Owoade, Abel Chukwuemeke Uzoka

Citations: 14 • 2024

Smart Technologies, Artificial Intelligence, Robotics, and Algorithms (STARA) Competencies During COVID-19: A Confirmatory Factor Analysis using SEM Approach

Wayu Eko Yudiatmaja, Roy Valiant Salomo, Eko Prasojo

Citations: 12 • 2021

Adoption of Robotic Process Automation in the Public Sector: A Survey Study in Sweden

Gustaf Juell-Skielse, Evrim Oya Güner, Shengnan Han

Citations: 11 • 2022

e-Exclusion and Bot Rights: Legal aspects of the robots exclusion standard for public agencies and other public sector bodies with Swedish examples

Nicklas Lundblad

Citations: 10 • 2007

The application of administrative law principles to technology-assisted decision-making

Katie Miller

Citations: 9 • 2016

The Entrepreneurial State in Action: The Danish Robotics Cluster and the Role of the Public Sector

Julian Lamberty, Jeppe Nevers

Citations: 9 • 2020