Naeun Kim

Papers

Total Citations

H-Index

About

Naeun Kim’s research centers on process innovation and risk assessment in emerging technologies, with a focus on enhancing operational efficiency and safety. Her most-cited work, “Process Innovation: Hidden Secret to Success and Efficiency” (2019, 13 citations), redefines process innovation as an internal, customer-invisible driver of cost, quality, and service improvements across supply chains. This paper highlights how intermediate process innovations serve as critical enablers of broader organizational success, offering a framework for managers seeking competitive advantage through incremental yet transformative changes. In a complementary vein, her case study on risk assessment for personal care robots (2018, 2 citations) addresses urgent safety concerns in human-robot interaction, proposing systematic methods to identify hazardous factors and estimate injury severity. While her citation counts are modest, Kim’s work bridges theoretical innovation with practical risk mitigation, contributing to both management science and robotics safety standards. Her research is particularly notable for its interdisciplinary approach, combining supply chain efficiency with emerging technology risk, and offers valuable insights for students and practitioners navigating the complexities of innovation and safety in automated systems.