Matteo Rinaldini

Papers

Total Citations

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About

Matteo Rinaldini is a leading scholar in the sociology of work and technological change, with a sharp focus on how automation and robotics reshape labor in the service sector. His research bridges organizational sociology and labor studies, offering nuanced insights into the often-overlooked complexities of automation’s real-world impacts. Rinaldini’s most cited work, a qualitative study drawing on over 50 interviews with HR managers, IT technicians, workers, and union delegates, challenges simplistic narratives of job displacement. Instead, he reveals how automation reconfigures skill demands, workplace power dynamics, and the very nature of service work. This paper, though recent (2022), has already garnered 5 citations, signaling its growing influence in debates on Industry 4.0 and the future of employment. Rinaldini’s contribution lies in his ability to humanize technological change, showing that its effects are mediated by organizational strategies and worker agency. His work is essential reading for students and researchers seeking a grounded, critical perspective on automation—one that moves beyond hype to examine the lived experiences of those at the front lines of technological transformation.