A survey of AI-based robotic process automation for businesses and organizations
Hoanh-Su Le, The-Dai-Nghia Nguyen, Hong-Thanh Lam, Thi-Anh Tran, Quang-Than Tran
- Year
- 2023
- Citations
- 4
- Access
- Open access
Abstract
This paper explores the theories and practical applications of AI, AI-based RPA and RPAn in enterprises as well as in organizations. Recent advanced and modern techniques of AI, AI-based RPA and RPA are also presented and discussed in this study. In addition, this study also presents individual and combined solutions in applying AI-based RPA for small-cap companies to leading and multinational companies. Research results show that AI-based RPA technology has very good applications to replace human activities in many different fields and industries, such as economics, administration, business, banking, marketing, and medical care.
Keywords
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