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A robot that says bad!

Jaap Ham, Cees Midden

Year
2009
Citations
13

Abstract

Two experiments explored the persuasive effects of social feedback, as provided by a robotic agent, on behavioral change. Results indicate stronger persuasive effects of social feedback than of factual feedback (Experiment 1) or factual evaluative feedback (Experiment 2), and of negative feedback (especially social but also factual) than of positive feedback.

Keywords

Negative feedbackRobotComputer sciencePsychologySocial robotPersuasive technologyHuman–computer interactionSocial psychologyPositive feedbackControl theory (sociology)

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