Value creation

Automated social presence in AI: Avoiding consumer psychological tensions to improve service value

Carlos Flavián, Russell W. Belk, Daniel Belanche, Luis V. Casaló

引用数: 90 • 2024

Does robotic service improve restaurant consumer experiences? An application of the value-co-creation framework

Namrata Jain, Bingjie Liu-Lastres, Han Wen

引用数: 37 • 2021

Immersive collaborative business process and extended reality-driven industrial metaverse technologies for economic value co-creation in 3D digital twin factories

Sheshadri Chatterjee, Tomáš Klieštik, Zuzana Rowland, Martin Bugaj

引用数: 37 • 2025

Digital Business Value Creation with Robotic Process Automation (RPA) in Northern and Central Europe

Damian Kedziora, Hanna-Maija Kiviranta

引用数: 30 • 2018

Knowledge Management and Industry 4.0

引用数: 25 • 2020

In Storage, Yet on Display

Matt Beane

引用数: 16 • 2020

Triple Helix Dynamics and Hybrid Organizations: An Analysis of Value Creation Processes

Gabriel Linton

引用数: 12 • 2024

Prescriptive multi-group networks: Humanoid service robots’ value co-creation and co-destruction potentials in apparel stores

Christina Soyoung Song

引用数: 11 • 2024

The influence of the perception of human–robot interaction on customer value co-creation intention: a case study of hotel service robots

Jinbo Jiang, Rongrong Liu, Hui Zhou, Leiyu Shi, Liwei Xu

引用数: 8 • 2025

Guest editorial: Public value creation through information technologies in government

Luis F. Luna‐Reyes, Jing Zhang

引用数: 6 • 2023

Designing an Open Innovation Orchestrator: the case of Australia’s Advanced Robotics for Manufacturing (ARM) Hub

Claire Brophy, Cori Stewart, Jared Donovan, Müge Belek Fıalho Teıxeıra, Ozgur Dedehayir, Liz Brogden

引用数: 6 • 2019

Value Migration and Industry 4.0: Theory and Field Evidence

Susan Helper, Raphael Martins, Robert Seamans

引用数: 4 • 2018

Customer Participation in the Value Co-creation of Hotel Service Robot Interaction

Zemin Tian, Xiaoli Liu

引用数: 3 • 2024

Horizontal and Vertical Value Creation in Bankrobotics and the AI-Washing Phenomenon

Alexandra Prisznyák

引用数: 3 • 2023

Robotic autonomous asset management: benefit/value-based business model creation

Christopher J. Bouch, Elisabeth Shrimpton, Lewis O. Makana, Bryony M. Bowman, C. D. F. Rogers

引用数: 3 • 2022

Supply chain 4.0 technologies for value creation in pharmaceutical industry

Prabakaran Yogeswaran, Rohit Kumar Singh, Sachin Modgil

引用数: 2 • 2025

Customers’ mindset about coffee value in comparison: ROBOT versus BARISTA

Jaehun Kim, A. Kim, Jong-Kuk Shin

引用数: 2 • 2025

Workforce Transformation and Value Creation in the Era of Industry 4.0, 5.0 and 6.0: Challenges and Enablers

Vishakha Kuwar, Vandana Sonawaney, Uma Shankar, Amit Yadav, V. Radhakrishnan, Kamal Upreti, Komal Gupta, Rituraj Jain

引用数: 2 • 2025

A Re-Examination of Value Co-creation in the Age of Interactive Service Robots: A Service Dominant Logic Perspective

Willy Barnett, Adrienne Foos, Thorsten Gruber, Debbie Keeling, Kathleen Keeling, Linda Nasr

引用数: 2 • 2013

Value creation and retention through re-servitization: Product service system for prescription medication dispensing in homecare

Vesa Tiitola, Jouni Lyly‐Yrjänäinen, Mika Apell, Mikko Rönkkö, Jan Holmström

引用数: 1 • 2025