Maastricht School of Management

🇳🇱 NL

论文数

23

总引用数

2,058

H-Index

14

研究人员

15

关于

暂无简介。

研究焦点

Computer science19 · 2,044 次引用
Business19 · 1,748 次引用
Service (business)15 · 1,709 次引用
Psychology12 · 1,665 次引用
Marketing16 · 1,458 次引用
Social psychology6 · 1,396 次引用
Artificial intelligence12 · 1,353 次引用
Robot12 · 1,351 次引用
Knowledge management13 · 1,209 次引用
Originality5 · 902 次引用

主要成就

14
H 指数
23
论文
2,058
总引用数
15
教职员与研究人员
🏆 最高被引论文
Trust in humanoid robots: implications for services marketing
505 次引用 · 2019
📊 篇均引用: 89
📈 最高产年份: 2025 (8)
🔬 研究焦点: Computer science, Business, Service (business), Psychology, Marketing, Social psychology

代表论文

  1. 1
    Trust in humanoid robots: implications for services marketing
    505 次引用 · 2019
  2. 2
    Service robots: value co-creation and co-destruction in elderly care networks
    362 次引用 · 2018
  3. 3
    Human-like communication in conversational agents: a literature review and research agenda
    261 次引用 · 2020
  4. 4
    Value of social robots in services: social cognition perspective
    217 次引用 · 2019
  5. 5
    Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda
    206 次引用 · 2020
  6. 6
    The service triad: an empirical study of service robots, customers and frontline employees
    142 次引用 · 2021
  7. 7
    Robotic Versus Human Coaches for Active Aging: An Automated Social Presence Perspective
    97 次引用 · 2019
  8. 8
    Customer comfort during service robot interactions
    70 次引用 · 2022
  9. 9
    Emotional communication by service robots: a research agenda
    49 次引用 · 2022
  10. 10
    The Robotic-Human Service Trilemma: the challenges for well-being within the human service triad
    26 次引用 · 2023

教职员与研究人员

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