Digital transformation 4.0: analysis of the main robotic process automation (RPA) tools

摘要

In the context of Digital Transformation and Industry 4.0, various enabling technologies stand out, with RPA (Robotic Process Automation) being one of them. This article aims to analyze Robotic Process Automation (RPA) tools based on Gartner's Magic Quadrant. Tools such as Automation Anywhere, Microsoft Power Automate, NICE, SS&C Blue Prism, and UiPath are compared in terms of usability, cost, and features. Free alternatives like BotCity, OpenRPA, and Python Auto GUI are also discussed. Regarding the results, a summary table is presented, highlighting the strengths and weaknesses of each RPA tool. Overall, UiPath stands out among the paid options for its comprehensive set of features, ease of use, and community support, while OpenRPA is a robust free alternative with diverse functionalities and a user-friendly interface. Other free tools with potential include BotCity and Python Auto GUI, which utilize the Python programming language. Future research is recommended to explore RPA along with other enabling technologies, such as Artificial Intelligence.