OTHER
Examining the interactive effects of service robot failure types and response methods on consumer forgiveness
Zhangxiang Zhu, L Huang, Wei Wu, Yaxin Zhao, Binli Tang
- 发表年份
- 2026
- 引用次数
- 1
关键词
Service (business)Service qualityConsumer behaviourForgivenessService recoveryAffect (linguistics)
相关论文
OTHER
📊 26,957 引用
Statistical Learning Theory
Yuhai Wu, Vladimir Vapnik
1999
OTHER
开放获取📊 20,501 引用
Fractional Differential Equations
Igor Podlubný
2025
OTHER
📊 18,993 引用
Applied Nonlinear Control
Jean-Jacques Slotine, Weiping Li
1991
OTHER
📊 13,277 引用
Genetic Programming: On the Programming of Computers by Means of Natural Selection
John R. Koza
1992