Robotic Advancements in Business Process Automation using Artificial Intelligence: An Investigative Study

摘要

In the present scenarios, we can observe how the world is changing with computers, and the thing which plays the best role is ‘Robots’. So, in this article, we have mentioned how robots will change the world with new technologies and a newly introduced concept by the present engineers: Robotic Process Automation. RPA is the technology that is replacing humans with computers or programmed bots to mimic human actions to perform several tasks. There is currently little scholarly literature on the issue. As a result, the goal of this paper is to analyze how the academic community defines RPA and how far it has been researched in the literature in terms of the status, trends, and application of RPA. There is also a discussion of the distinction between RPA and business process management. To that goal, the Web of Science and Scopus databases were used to conduct a systematic literature review (SLR). The article summarises the results of an SLR on RPA, providing a review of RPA ideas and practical implementations, as well as the benefits of its adoption in various industries.