OTHER
“Servant” versus “Partner”: Investigating the effect of service robot personas on customer misbehavior
Shaohui Lei, Lishan Xie
- 发表年份
- 2025
- 引用次数
- 6
关键词
PersonaService (business)BusinessServantPsychologyMarketingCustomer satisfactionSocial psychologyApplied psychologyComputer science
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