OTHER
Trust and forgiveness in service: effects of single and double deviations with human and robot staff
Janelle Chan, YooHee Hwang
- 发表年份
- 2025
- 引用次数
- 8
摘要
202506 bcch
关键词
ForgivenessService (business)PsychologyBusinessSocial psychologyApplied psychologyMarketing
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