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Effects of human-robot interaction type on customer tolerance of humanoid robot service failure

Ke Ma, Xiaojie Duan, Xiaoye Fu, Wengang Liu, Mingfu Zheng

发表年份
2024
引用次数
31

关键词

Service robotHumanoid robotRobotHuman–robot interactionService (business)Computer scienceBusinessMarketingArtificial intelligence

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