HRI
Cobotic service teams and power dynamics: Understanding and mitigating unintended consequences of human-robot collaboration in healthcare services
Ilana Shanks, Maura L. Scott, Martin Mende, Jenny van Doorn, Dhruv Grewal
- 发表年份
- 2024
- 引用次数
- 47
关键词
BusinessRobotService (business)Superordinate goalsMediationKnowledge managementPower (physics)MarketingPsychologyProcess management
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