Social commerce

Related papers: 2

Top Cited Papers

Automated social presence in AI: Avoiding consumer psychological tensions to improve service value

Carlos Flavián, Russell W. Belk, Daniel Belanche, Luis V. Casaló

Citations: 90 • 2024

A Social Robot in a Shopping Mall: Studies on Acceptance and Stakeholder Expectations

Marketta Niemelä, Päivi Heikkilä, Hanna Lammi, Virpi Oksman

Citations: 73 • 2019