Wibowo Kosasih

Papers

Total Citations

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About

Wibowo Kosasih is a prominent researcher in the fields of digital transformation, business process automation, and information systems implementation. His work focuses on how organizations, particularly in the banking sector, can leverage emerging technologies to enhance operational efficiency and adaptability. Kosasih’s most cited study, "The Implementation of Robotic Process Automation for Banking Sector Case Study of A Private Bank in Indonesia" (2021), examines how the Covid-19 pandemic accelerated the adoption of Robotic Process Automation (RPA) technology. This research demonstrates how RPA serves as a critical software tool for automating routine tasks, enabling banks to respond swiftly to disruptive changes while maintaining service continuity. With 6 citations, this paper has provided valuable insights for practitioners and academics interested in the practical deployment of automation in financial services. Kosasih’s contributions are particularly notable for bridging the gap between theoretical frameworks and real-world application, offering actionable guidance for organizations navigating digital transformation. His work continues to inform discussions on resilient business processes and the strategic role of automation in post-pandemic recovery.