Shuyang Wang
Papers
2
Total Citations
112
H-Index
2
About
No biography available yet.
Research Focus
Marketing2 · 112 citations
Business2 · 112 citations
Service guarantee2 · 112 citations
Service design2 · 112 citations
Service (business)2 · 112 citations
Service delivery framework2 · 112 citations
Hospitality industry1 · 57 citations
Political science1 · 57 citations
Hospitality1 · 57 citations
Law1 · 57 citations
Inclusion (mineral)1 · 57 citations
Psychology1 · 57 citations
Key Achievements
2
H-Index
2
Papers
112
Total Citations
56
Avg Citations/Paper
🏆 Most Cited Paper
Service robots vs. human staff: The effect of service agents and service exclusion on unethical consumer behavior
57 citations · 2023
📈 Most Prolific Year: 2023 (1 Papers)
🤝 Key Collaborators: 3
🏛 Institutions: Shandong University
Top Papers
- 1
- 2Research on service robot adoption under different service scenarios55 citations · 2021
Key Collaborators
Not generated yet