Papers
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517
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About
Samuel Chng is a leading researcher at the intersection of work, technology, and organizational behavior, with a primary focus on the human and structural factors shaping digital transformation. His most influential work, "Preparing Workplaces for Digital Transformation: An Integrative Review and Framework of Multi-Level Factors" (2021, 517 citations), provides a seminal framework for understanding how organizations can effectively adapt to the rapid adoption of AI, automation, and smart technologies. Rather than focusing solely on technical implementation, Chng’s research emphasizes the critical multi-level factors—from individual skills and leadership to organizational culture and policy—that determine successful workplace transitions. His contributions have been instrumental in shifting the conversation from technology-driven disruption to human-centered readiness, offering actionable insights for managers and policymakers navigating the future of work. Beyond this landmark paper, Chng’s work consistently bridges rigorous academic synthesis with practical application, making him a key voice in preparing societies for the evolving digital economy. His research continues to inform how we design resilient, inclusive workplaces in an era of unprecedented technological change.
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