Chia‐Hua Lin

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About

Chia‐Hua Lin is a forward-thinking researcher at the intersection of library science and emerging technologies, with a primary focus on robotic process automation (RPA) in academic settings. Her most-cited work, "Hong Kong academic librarians' attitudes toward robotic process automation" (2022, 44 citations), offers a pioneering qualitative exploration of how librarians perceive and embrace automation tools. Through in-depth, semi-structured video interviews, Lin reveals the nuanced attitudes and willingness of professionals to integrate RPA into their workflows, providing critical insights for libraries navigating digital transformation. This study not only highlights the practical challenges and opportunities of automation in information management but also positions Lin as a key voice in understanding human-technology interaction within specialized fields. Her research bridges the gap between theoretical potential and real-world adoption, making her work essential for students and practitioners interested in the future of library services, workforce adaptation, and the ethical implications of automation. Lin’s contributions underscore the importance of user-centered perspectives in technological innovation, offering a roadmap for institutions seeking to balance efficiency with human expertise.