Applied psychology

Related papers: 20

About

Applied psychology, as it intersects with robotics and AI, is the systematic application of psychological theories, methods, and measurement tools to understand how humans perceive, interact with, and are affected by robotic and intelligent systems. It draws on principles from social, cognitive, and clinical psychology to investigate phenomena such as trust, anthropomorphism, attitude formation, and emotional response in human-robot interaction (HRI). In robotics and AI, applied psychology informs the design of socially assistive robots, service robots, and companion systems by identifying what makes machines feel trustworthy, likeable, or relatable. Researchers use validated psychological scales to measure user attitudes, anxiety, and acceptance, while studies explore how robot appearance, gender, personality, and behavior shape human responses across diverse populations—including elderly individuals, children with autism, and service industry workers. This matters because even technically sophisticated robots fail to deliver value if users distrust, fear, or reject them. By grounding robot design and deployment in psychological evidence, engineers and developers can create systems that are more effective, ethical, and genuinely beneficial—bridging the gap between engineering capability and real-world human acceptance.

Top Cited Papers

Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots

Christoph Bartneck, Dana Kulić, Elizabeth A. Croft, Susana Zoghbi

Citations: 3034 • 2008

A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction

Peter A. Hancock, Deborah R. Billings, Kristin E. Schaefer, Jessie Y. C. Chen, Ewart J. de Visser, Raja Parasuraman

Citations: 1914 • 2011

Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI

Markus Blut, Cheng Wang, Nancy V. Wünderlich, Christian Brock

Citations: 1033 • 2021

Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA): Employees’ perceptions of our future workplace

David Brougham, Jarrod Haar

Citations: 918 • 2017

Robots for Use in Autism Research

Brian Scassellati, Henny Admoni, Maja J. Matarić

Citations: 914 • 2012

What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry

Corina Pelău, Dan‐Cristian Dabija, Irina Ene

Citations: 804 • 2021

Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate

Jun Li, Mark A. Bonn, Ben Haobin Ye

Citations: 759 • 2019

Robotic assistants in therapy and education of children with autism: can a small humanoid robot help encourage social interaction skills?

Ben Robins, Kerstin Dautenhahn, René te Boekhorst, Aude Billard

Citations: 686 • 2005

The clinical use of robots for individuals with Autism Spectrum Disorders: A critical review

Joshua J. Diehl, Lauren Schmitt, Michael Villano, Charles R. Crowell

Citations: 621 • 2011

Can Robots Manifest Personality?: An Empirical Test of Personality Recognition, Social Responses, and Social Presence in Human–Robot Interaction

Kwan Min Lee, Wei Peng, Seung‐A Annie Jin, Chang Yan

Citations: 586 • 2006

Socially Assistive Robots in Elderly Care: A Systematic Review into Effects and Effectiveness

Roger Bemelmans, Gert Jan Gelderblom, Pieter Jonker, Luc de Witte

Citations: 577 • 2010

Living With Seal Robots—Its Sociopsychological and Physiological Influences on the Elderly at a Care House

K. Wada, Takanori Shibata

Citations: 572 • 2007

What is a robot companion - friend, assistant or butler?

Kerstin Dautenhahn, Sarah Woods, C. Kaouri, Michael L. Walters, Kheng Lee Koay, Iain Werry

Citations: 530 • 2005

Experimental investigation into influence of negative attitudes toward robots on human–robot interaction

Tatsuya Nomura, Takayuki Kanda, Tomohiro Suzuki

Citations: 511 • 2005

Trust in humanoid robots: implications for services marketing

Michelle M. E. van Pinxteren, Ruud W.H. Wetzels, Jessica Rüger, Mark Pluymaekers, Martin Wetzels

Citations: 505 • 2019

A Cross-cultural Study: Effect of Robot Appearance and Task

Dingjun Li, Pei‐Luen Patrick Rau, Ye Li

Citations: 487 • 2010

Exploring influencing variables for the acceptance of social robots

Maartje M.A. de Graaf, Somaya Ben Allouch

Citations: 480 • 2013

When stereotypes meet robots: The double-edge sword of robot gender and personality in human–robot interaction

Benedict Tiong Chee Tay, Younbo Jung, Taezoon Park

Citations: 476 • 2014

Would You Trust a (Faulty) Robot?

Maha Salem, Gabriella Lakatos, Farshid Amirabdollahian, Kerstin Dautenhahn

Citations: 472 • 2015

Measurement of negative attitudes toward robots

Tatsuya Nomura, Tomohiro Suzuki, Takayuki Kanda, Kensuke Kato

Citations: 465 • 2006