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Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots

Ronan de Kervenoael, Rajibul Hasan, Alexandre Schwob, Edwin Goh

Year: 2020
Citations: 2

Keywords

HospitalityTourismEmpathyMarketingService qualityBusinessHospitality management studiesKnowledge managementService (business)Robot

Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots

Keywords

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