Influencing Human Performance: Investigating the Effect of Non-humanoid Robot Feedback on Task Performance

Abstract

This paper reports the findings of an online between subject study that investigated the effectiveness of a non-humanoid socially assistive robot in providing positive reinforcement feedback to aid in improving performance on a cognitively demanding task. Four different feedback conditions were used, including verbal, expressive, neutral, and text-based feedback, to identify which type of feedback could positively influence behaviour. Results showed no significant differences in task performance, perceived workload or robot perception.