Investigating User Perceptions of HRI

Abstract

In this paper we highlight a complementary approach to examining users' preferences surrounding robot interaction. We introduce widely used concepts and methods from the field of marketing in order to gain deeper insights into user decision-making processes. The study focuses on potential interactions between older adults and robots. The preliminary results show that the new approach can serve both as a means to augment current needs based analysis in HRI, and to enable users to provide more detailed responses to technology they may be unfamiliar with or afraid of.