Trust During Robot-Assisted Navigation

Abstract

Robotics is becoming more integrated into society and small user-friendly robots are becoming more common in office spaces and homes. This increases the importance of trust in human-robot interaction, which is essential to understand in order to design systems that foster appropriate levels of trust. Too much or not enough trust in a robotic system can lead to inefficiencies, risks, and other damages. The robot in this experiment was used as a navigational system to guide a participant through an arrow maze. This experiment examined human trust in robots, the decision between doing a task or relying on a robot, and inconsistencies between human awareness and robot guidance.