Smart Innovation in the Hospitality and Tourism Industry

Abstract

Innovation has been dominating the growth in any society that has revolutionized the innovations multifold with the inception and implementation of smart information communication technologies and explicit development of data sciences. The organization of such diverse innovations in a systematized manner have resulted in faster and smarter mechanisms for each industry. The tourism and hospitality industry is a forerunner in achieving the latest trends. Meeting the future expectations in current scenarios has made it vivid with the smart city and technologically advanced society. The chapter depicts the trends in the industry innovation resulting in a smart and sustainable city focused on IoT, ICT and robotics within the several sections of the industry, encapsulating the immense possibilities of growth. Robotics and IoT have diversified the airport, attractions, destinations, hotels and industrial kitchen bar operations in the smart, innovative world.