Establishing Sustained, Supportive Human-Robot Relationships: Building Blocks and Open Challenges

Abstract

As social robots become common alongside humans to support a variety of tasks in daily interactions, their establishment of sustained, supportive relationships with humans is essential to their success in reaching intended outcomes. In this paper, we discuss three building blocks — socially intuitive interaction, personalized interaction experience, and long-term interaction — that facilitate the formation of such human-robot relationships, as well as related open challenges.