Understanding employee wellness in industry 5.0: A systematic review

Abstract

The 21st century has brought about significant technological advancements, leading to Industry 5.0—marked by cutting-edge technologies such as AI, robotics, and the Internet of Things. While these advancements have brought numerous benefits to organizations, including heightened productivity and efficiency, they have posed new challenges in employee wellness. This systematic review investigated the impact of emotional intelligence and new technologies on employee wellness in Industry 5.0. The review yielded seven studies meeting the inclusion criteria. Findings showed that emotional intelligence positively influences work performance and job satisfaction. On the other hand, factors such as organizational justice and job dropout harm employees’ wellness. The study also found that physical workplace conditions and employee autonomy play a significant role in employee wellness and job satisfaction. Using new technologies, such as robotization, can potentially dehumanize employees, but it can be prevented by exploring sustainable solutions and addressing ergonomic adverse effects. The study concludes with the importance of considering employees’ subjective wellness and promoting a human-centric approach in Industry 5.0. The results of this study have important implications for organizations and provide a foundation for future research in human resource management.