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Does the Appearance of a Robot Influence People's Perception of Task Criticality?

Adeline Chanseau, Kerstin Dautenhahn, Michael L. Walters, Kheng Lee Koay, Gabriella Lakatos, Maha Salem

Year
2018
Citations
8

Abstract

As home robot companions become more common, it is important to understand what types of tasks are considered critical to perform correctly. This paper provides working definitions of task criticality, physical and cognitive tasks with respect to robot task performance. Our research also suggests that although people's perceptions of task criticality is independent of robot appearances, their expectation that a robot performs tasks correctly is affected by it's appearance.

Keywords

CriticalityTask (project management)RobotPerceptionComputer scienceHuman–computer interactionTask analysisCognitionCognitive psychologyArtificial intelligence

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