An investigation of the use of robots in public spaces

Abstract

This project explores the use of robots in public spaces, such as shopping malls, parks, hospitals and universities. The project is situated in the fast growing area of human-robot interaction in the broad sense, and, more specifically, in the context of social robots. We seek to understand the social acceptability of robots and how we can make robots fit into public spaces. In this research, we have conducted two studies using different data collection methods, and targeting two different populations. The results of our studies show that in general flying drones are perceived in a positive way by people. People suggested that they would be comfortable having them around if the flying drones have strong safety mechanisms and any personal data captured is protected by an official, government based agency. We believe that given their positive responses, flying robots can be suitably integrated in open public areas.