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Security Risks of Social Robots Used to Persuade and Manipulate

Pieter Wolfert, Jorre Deschuyteneer, Djamari Oetringer, Nicole Robinson, Tony Belpaeme

Year
2020
Citations
10

Abstract

Earlier research has shown that robots can provoke social responses in people, and that robots often elicit compliance. In this paper we discuss three proof of concept studies in which we explore the possibility of robots being hacked and taken over by others with the explicit purpose of using the robot's social capabilities. Three scenarios are explored: gaining access to secured areas, extracting sensitive and personal information, and convincing people to take unsafe action. We find that people are willing to do these tasks, and that social robots tend to be trusted, even in situations that would normally cause suspicion.

Keywords

RobotAction (physics)Internet privacyComputer scienceCompliance (psychology)Computer securitySocial robotHuman–computer interactionArtificial intelligencePsychology

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