The digital world and atypical work: Perceptions and difficulties of teleworking in Hungary and Romania

Abstract

IT solutions have been transforming the world of work, albeit with varying intensity, for decades. They affect, among other things, the organisation of work, work structures, employment patterns and working time. Solutions such as artificial intelligence (AI), business intelligence (BI), robotic process automation (RPA), workflow, process mining, etc. are now a daily reality in the corporate sector, be it physical or mental work. However, the spread of digital solutions across organisations, spaces and sectors is uneven. Can the impact of this uneven spread be observed in employment, especially in atypical forms of employment? In our questionnaire research, we seek to establish how employees with tertiary education in two pairs of sectors (Hungarian and Romanian non-profit sectors and Hungarian non-profit and for-profit sectors) in two countries perceive some demographic characteristics of teleworking. In our research, we analysed the responses of Hungarian and Romanian working-age citizens with tertiary education who had been working in telework for at least one year at the time of completing the questionnaire. In addition to the deterioration of work relationships and the lack of personal contacts already shown by many studies, it is observed that the work-life balance is upset for single people and those without children, while the number of children does not influence opinions on teleworking. The differences observed and presented in the study are typically not gender-specific but largely based on globalised perspectives.